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jayner84596080
Participant
April 21, 2026
Question

Background/ subject/object selection mask in ACR no long working

  • April 21, 2026
  • 2 replies
  • 17 views

In the latest veersion of ACR, the ability to mask subject/background etc has gone wrong. Particularly object masking. It has completely gone to unusable. It slects wrong things, Slects too Little and wont allow adding etc. It has completely changed in quality to the point I can no longer use it. I am stuck using only brush or gradient mask at best

    2 replies

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    April 21, 2026

    Hi ​@jayner84596080 ​@Gabriel Chitai 

     

    Thanks for reporting this. Sorry to hear the tools in ACR aren’t behaving as expected. As a first step, I’d recommend resetting Camera Raw preferences, as this can often resolve unexpected behavior. Steps are shared here: https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html#:~:text=Save%2C%20reset%2C%20and%20load%20Camera%20Raw%20settings 

     

    If the issue persists, could you please share the following details:

    • Please share system info from Photoshop Help Menu (Help > System Info > Copy-Paste it here).
    • Whether this happens with all images or specific files.
    • A short screen recording or screenshots showing the issue.

    This will help us better understand what’s going wrong and guide you toward a fix.

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
    Gabriel Chitai
    Gabriel Chitai
    Participant
    April 21, 2026

    Hello recently tools like enhance, subject, retouch and background is not working.

    What is the solution to this problem 

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