Black crash computer when action the Color slide of the Noice Reduction in Camera Raw

Forum|Forum|2 years ago
January 30, 2024
1 reply
212 views

Hello, this seems a strange one but here it goes, please I need your thoughts to solve this one: I am working on a new computer and all the systems, and all Adobe, are working fine. Except when I touch the Color slide of the Noice Reduction in Camera Raw. The system jumps in a nanosecond to black and shuts down, and then restarts again.

I am working with Win 11

Nvidia GeForce RTX 3080

Intel Core 19-14900KF

Ram 64GB

All drivers are up to date

Any light to solve this is truly appreciated

Sergio

This topic has been closed for replies.

Erik Bloodaxe

Legend

This does not happen on my PC system.

Try a Camera Raw Preferences reset, cures lots of things like this.

Hold down the Ctrl key and select Edit > Preferences > Camera Raw.
Click "Yes" in the dialog that asks "Delete the Camera Raw Preferences?"

You will have to set up Camera Raw to your taste again.

S

sergiol92520501Author

Participating Frequently

Thanks Erik for your time.

I did not find the "Delete" option, There is a Camera Raw preference box and in performance, the option was to purge the cache.

Erik Bloodaxe

Legend

Use Adobe Bridge.

Hold down Ctrl key, select "Edit>Camera Raw Preferences"

You should see this dialogue:

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