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jc.reina
Participant
January 13, 2021
Question

camara raw is crashing my entire system IMac

  • January 13, 2021
  • 2 replies
  • 277 views

Jan 13 2021 the new camara raw is crashing my entire system IMac, I just instaled it and I can't do anything

    This topic has been closed for replies.

    2 replies

    NickLucas
    NickLucas
    Inspiring
    January 15, 2021

    The latest Camera Raw and Lightroom both crash the iMac. I'm beginning to wonder if they test products BEFORE release !

    J
    jc.reinaAuthor
    Participant
    January 15, 2021

    I talked to tech support and they gave me a solution, if you go to Photoshop preferences/ performance and check off the box USE GRAPHICS PROCESSOR, and then go to preferences/ camera raw/ performance and turn off the USE GRAPHIC PROCESSOR now is working fine it will affect Premiere and After Effects the same way, they said I could upgrade my graphic card, hopefully this gets solve

    T
    tonybev330
    Participant
    January 14, 2021

    I am having the same issue. I downgraded to 12.4 and that allowed me to actually edit my photos. I'll stay at 12.4 until Adobe fixes this issue.

    https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#HowtoinstallCameraRawplugin

    J
    jc.reinaAuthor
    Participant
    January 15, 2021

    I talked to tech support and they gave me a solution, if you go to Photoshop preferences/ performance and check off the box USE GRAPHICS PROCESSOR, and then go to preferences/ camera raw/ performance and turn off the USE GRAPHIC PROCESSOR  now is working fine it will affect Premiere and After Effects the same way, they said I could upgrade my graphic card, hopefully this gets solve

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