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Macreando
Macreando
Participating Frequently
February 16, 2018
Question

Camera raw 10.2 crashes

  • February 16, 2018
  • 1 reply
  • 1765 views

Since last update (yesterday), camera raw window apears smaller than before on my pc and whenever I try to expand it to my liking it crashes. I´m Working on Windows 10.

Any suggestion?

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    1 reply

    Macreando
    MacreandoAuthor
    Participating Frequently
    February 16, 2018

    This is the image I get, it happens too if I go to camera raw filter once on photoshop.

    Macreando
    MacreandoAuthor
    Participating Frequently
    February 18, 2018

    I tried today to uninstall all Adobe applications from my pc, then reboot and then reinstall, same error...
    I tried then with the ACR 10.2.1 update, same error...

    Latest GPU drivers installed, screen of 1920x1080 resolution, I havent touched any resizing in windows or gpu settings.

    Akash Sharma
    Akash Sharma
    Legend
    February 19, 2018

    Hi Macreando,

    Sorry that you're having trouble working with Camera raw in Photoshop.

    Could you please try the following:-

    • Quit Photoshop.
    • In Windows File Explorer, navigate to the Photoshop installation folder.
    • Right-click Photoshop.exe in the installation directory and select Properties.
    • Switch to the Compatibility tab in the dialog that appears.
    • Deselect Override High DPI Scaling Behavior in the Settings group.
    • Click Apply and then click OK.
    • Relaunch Photoshop.

    Windows 10 | High DPI scaling issue

    Also, help us with the Photoshop crash report from Windows event viewer. Here's how you can get to the Photoshop crashed thread in Event viewer: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

    Regards,

    Akash

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