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A
Anna Meurer
Participating Frequently
July 3, 2019
Question

Camera RAW 11.3.1 performance issue

  • July 3, 2019
  • 1 reply
  • 1138 views

Hi folks,

today I recognized a bad performance issue in CR. When I open a RAW file with CR as a smart object and then click on the smart object layer to re-edit the raw file in CR, the performance is really really bad. I've done this for the last years and never got a problem. And until version 11.3 everything was great. But with the new update 11.3.1 this is a nightmare. And yes, I've tested out my graphic processor. Everything fine with that. The problem still exist, even if I switch off the use of the gpu.

Anybody else got this problem? Any ideas?

Thanks for your help

Achim

System:

MacOS 10.14.5

iMac Retina 5K late 2015

intel Core i7

32GB RAM

GPU AMD Radeon R9 M395X 4GB

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
July 3, 2019

Hi AchimMeure202,

That isn't a great user experience as you're facing performance related issues with Camera Raw 11.3.1, we're sorry to hear about this. Let us help make it right.

Do you only face this issue while working with smart objects only? Did you recently had any OS updates on your computer?

Thanks,

Akash

A
Anna MeurerAuthor
Participating Frequently
July 3, 2019

Hi Akash,

thanks for the reply. The last OS update was in May. But after that, it worked. So the MacOS update isn't the one who makes trouble... the only thing I can think about is the last Camera RAW update a couple of days ago.

Thanks

Achim

A
Anna MeurerAuthor
Participating Frequently
July 3, 2019

Hi again,

I made some further tests with smart objects or just a simple layer. that doesn't make any difference. But I found out, that there is a big difference in opening eg a .tiff file or a raw file. If I open a raw file as a smart object, then I got these problems. And there's a warning sign for a missing profile.

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