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sharonh47117996
Participant
December 31, 2019
Question

Camera Raw 12.0 very slow on Windows

  • December 31, 2019
  • 6 replies
  • 3717 views

I am having issues with camera raw running very slow and lagging during editing, as well as freezing. 

Editing has become nearly impossible with this version. 

 

I am running a windows 32GB RAM, 64-bit operating system with x64 based processor. 

Is there a way to fix this, or do I have to unistall this version and install the older one?

 

 

    This topic has been closed for replies.

    6 replies

    QS proroll
    QS proroll
    Participant
    January 13, 2021

    Ja auch bei mir war es Acronis das dazu geführt hat, dass Camera RAW nicht mehr gut lief! Nach der Deinstallation von Acronis ging alles wieder super schnell!
    Yes also with me it was Acronis that led to the fact that Camera RAW no longer ran well! After uninstalling Acronis everything went again super fast

    B
    boba69276549
    Participant
    November 26, 2020

    I have the same issue, camera raw running very slow, as well as freezing. I do not know how to do. 

    Ramigrafx
    Ramigrafx
    Inspiring
    November 7, 2020

    Check that Acronis is on your pc because if it's then that's the problem.

    It has nothing to do with the graphics card. the same problem occurs on three of my pcs and this one where I have changed my graphics card.

    The problem is with Acronis 2021 and its Active Protection. A year ago this Active Protection could be turned of and that resolved the problem. Now it is fully integrated with Acronis 2021 and once installed cannot be turned off to resolve the problem. The only way is to delete Acronis 2021. shame really as it is a good program for doing what it supposed to be for. Not an antimalware program.

     

     

     

    M
    mastix
    Inspiring
    November 8, 2020
    Yes I uninstalled Acronis as soon as I found that was the reason for the problem Never again Acronis for me Wasted money

    Cristian Baitg
    cristianbaitg@cristianbaitg.com
    M
    mastix
    Inspiring
    July 6, 2020

    It was Acronis True image for me. Once I uninstalled the problem was gone.

    ralfb1537420
    ralfb1537420
    Participant
    July 10, 2020

    Do you have Acronis True Image you must the Active Protection disable 

    Than works Camera Raw really fine.

      YourPhotographer_pro
      YourPhotographer_pro
      Participant
      May 5, 2020

      Hello there. I SOLVED.

       

      I had the same Issue since ACR 12, like others. I did the downgrade and worked perfect and with the last ACR Update, started to work slowly.

      I detected the ISSUE for me workstation, was  ACRONIS TRUE IMAGE 2020. When I unistalled (for others issues), ACR & Bridge works perfect... Crazy... So, if you don't have ACRONIS IMAGE, it's possible that some software produce the issue. Try to find ending the process with Task Manger of Window of the differents softwares and, good luck.

       

      I hope this post can help you.

        berndk39283532
        berndk39283532
        Known Participant
        May 19, 2020

        Danke für die interessanten Informationen.  Ich habe in Kommentaren bei Acronis gelesen, dass kein Problem von Acronis sei, sondern evtl. bei Adobe oder in der Hardware zu finden sei. Ich hatte Acronis 2020 installiert. Die Version CameraRaw 11.4 läuft unter Acronis 2020, hatallerdings auch einige Hänger, wenn man länger arbeitet. Die Version 12..... geht garnicht unter Acronis 2020. Ich habe Acronis deinstalliert. Wie vorher geschrieben läuft die neueste Version von CameraRaw perfekt. Nutzen kann als Ersatz für Acronis das Programm Paragon.

        Danke für den Tip mit Acronis. Werde einmal an Acronis schreiben. Ich vermute, dass Acronis enorme Ressourcen im Hintergrund beansprucht.

         

        Gruß Bernd

        nikunj.m
        Community Manager
        nikunj.mCommunity Manager
        Community Manager
        December 31, 2019

        Hi there,

         

        We are sorry about the experience with Camera Raw.

         

        Please update Camera Raw to the latest version (12.1) through the Creative Cloud desktop application and check if the issue persists.

         

        You can go to the Preferences for Camera Raw through Photoshop (Edit > Preferences > Camera Raw) or through Bridge (Edit > Camera Raw Preferences). Then select Performance and select Off from the drop down for Use Graphics Processor. Also, go to General and increase the Camera Raw Cache. Once you have the change, quit and relaunch the application to check if that helps.

         

        Regards,

        Nikunj

          S
          sharonh47117996Author
          Participant
          December 31, 2019

          Hi
          I made all the recommended changes and it is still slow.
          Cache is set to 5GB.
          I have purged my chaches in camera raw and bridge.
          The app still freezes and uses 100% of my CPU.



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