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Participant
March 29, 2020
Question

camera raw 12.1 and up

  • March 29, 2020
  • 1 reply
  • 363 views

Filter sliders in Camera Raw 12.1 and 12.2 unresponsive, locks computer up, delay in releasing.  Down loaded camera Raw Version 11.4 and they started working.  

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1 reply

Akash Sharma
Legend
April 1, 2020

Hi there,

 

Sorry that Camera Raw 12.1 and 12.2 are not working on your computer as they keep freezing up.

 

If you go to Photoshop > Preferences > Camera Raw you can disable the GPU and prevent the crash.

 

Here's more details on GPU troubleshooting in Camera Raw: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html#Troubleshooting

 

Thanks,

Akash