Participant

Question

Camera Raw 13.2 not opening

Forum|Forum|4 years ago
March 24, 2021
2 replies
576 views

According to Creative Cloud update on Mac my Photoshop (22.3) and Camera Raw (13.2) are up to date. However, when I open a raw file in Bridge or Photoshop I am told only 13.1 is opening and the newer "enhance" features are not there.

I can't enforce a new update either.

Anyone know how to handle this?

This topic has been closed for replies.

Participant

I'm having the exact problem and have not yet found a fix.

garyp42842119Author

Participant

In the end I used the Adobe Creative Cloud Cleaner, uninstalled and cleaned up after Bridge and then reinstalled it. It worked finally.

Participant

Can you explain in a bit more detail what you did? I've got same problem CR 13.2 installed but only 13.1 shows up.

Community Expert

Community Expert

Moved to the Camera Raw forum, from the Photoshop forum.