Camera Raw 13.4 unable to load lens profile

Forum|Forum|4 years ago
September 21, 2021
2 replies
1065 views

I shoot with a Nikon D850 and have had no problem opening files in Camera Raw until the latest update, but with 13.4, I'm getting an "unable to load lens profile" error when clicking on "use profile corrections." It's possible this might be the result of my MacBook Pro dying recently, and Apple replaced a lot of hardware, so I had to restore from a Time Machine backup. Is there an easy way to download camera and lens profiles?

macOS

This topic has been closed for replies.

Correct answer CShubert

Hi,

Try to install a clean version of Camera Raw to see if that fixes it.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Let us know if this works.

Thanks,

CShubert

Correct answer

Community Manager

Hi,

Try to install a clean version of Camera Raw to see if that fixes it.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Let us know if this works.

Thanks,

Steve MouzonAuthor

Participant

Thanks, Cory... that did it!

CShubert

Community Manager

Hi,

Since you said you recovered from a TimeMachine backup it is possible you didn't pull over all the files needed, I would suggest redownloading a fresh copy of Photoshop via your Creative Cloud app and see if that solves the issue.

Thanks,

Steve MouzonAuthor

Participant

I just uninstalled and reinstalled Photoshop, but that didn't fix the problem. In Library>Application Support>Adobe>Camera Raw>LensProfiles, there are still no profiles. Can they be downloaded somewhere and installed manually? Or am I looking in the wrong folder? Thanks in advance!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded