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Orsi34790899xt15
Participant
August 19, 2024
Question

Camera Raw 16.5 problem

  • August 19, 2024
  • 1 reply
  • 439 views

Hi,

 

Constant error when I use masks or try to syncronize images in Camera Raw.

Bridge usually freezes in every second time as well.

 

Windows 11, AMD Radeon RX 6600, all drivers updated, can't use the software, have checked the video card out, appears to be working perfectly.

 

Error:

  • "Due to a run-time error, GPU acceleration has been disabled for the remainder of the session".  or
  • "Due to a run-time error, GPU acceleration has been reverted to Limited for the remainder of the session".

 

    This topic has been closed for replies.

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    August 20, 2024

    Hey, @Orsi34790899xt15. Welcome to the Camera Raw Community. Thanks for sharing the steps that you've tried already. It helps. For now, I'll move the thread to Discussions.

     

    Sometimes, the latest GPU drivers are not the best or most stable. You can try rolling back to the recommended and recent version of the GPU drivers from AMD. After you roll back, try the steps below and check how it goes. 

     

    The GPU info & Logs location on Windows is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

    • Press the Windows + R
    • Enter %APPDATA%\Adobe\CameraRaw

      SameerK_0-1684329421513.png

       

    • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
    • Launch Photoshop & Camera Raw again.

    Let me know how it goes. Thanks!
    Sameer K

    (Use '@mention' to tag me when you reply)

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