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arainey55
Participant
November 9, 2020
Question

Camera Raw

  • November 9, 2020
  • 2 replies
  • 211 views

Yesterday I updated Camera Raw.  After updating I cannot open any previously edited photo.  when I try to open up a photo I get a message "Cannot complete your request because of a program error."

Also in Creative Cloud Desktop Camera Raw App has no option to open..  One other item I noticed is the .Xmp file extension that was assigned to photos after editing has now changed to .Ps

Can this be repaired or would this require re-downloading of the software?

Thank you.

This topic has been closed for replies.

2 replies

TheDigitalDog
TheDigitalDog
Inspiring
November 9, 2020

If you can zip and upload one such problematic raw, might be useful for others to see if they can open them or not. Maybe use something like Dropbox. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
kglad
Community Expert
kgladCommunity Expert
Community Expert
November 9, 2020

 

 

<moved from download&install-kglad>

 

 

 

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