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defaultbii06z40tm9l
Participant
May 28, 2021
Question

Camera Raw

  • May 28, 2021
  • 1 reply
  • 324 views

Hi. I just updated my iMac to Big Sur and updated my LR and Photoshop, but I am having issues with Camera Raw now. When I open a handful of images to batch edit, it no longer shows the selected images- only one at a time. My entire screen is blacked out besides the image, too. I can no longer see what I am doing as far as photo adjustments. In my Creative Cloud, it says Camera Raw is up to date but I have no idea what is happening. I attached an image of my screen to show what is happening. Any help would be appreciated! Thank you!

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1 reply

TheDigitalDog
TheDigitalDog
Inspiring
May 28, 2021

First, try disabling GPU in the preferences (Preformance tab). Any better?

If not, recalibrate and build a new ICC display profile, the old one might be corrupted.

If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 

Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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defaultbii06z40tm9lAuthor
Participant
May 28, 2021

I just tried going through Preferences and the pop up is blacked out, too! I'll attach a screenshot to show what it does. I'm not very tech savy so I don't really know what everything else means haha.

TheDigitalDog
TheDigitalDog
Inspiring
May 28, 2021

That shows your version of ACR as 11.4 which is really old: what version of Photoshop are you running? 

Maybe get the latest version below and install:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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