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PaRaNoID_29
PaRaNoID_29
Participant
October 18, 2018
Question

Camera raw actualization collapse

  • October 18, 2018
  • 1 reply
  • 1049 views

Hi, I have a problem with the last camera raw actualization, when I open my image with the camera raw filter, It always make my photoshop collapse, so I have to restart the program. Please tell me that I am not the only one.

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    1 reply

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    October 18, 2018

    Hi PaRaNoid,

    I'm almost tempted to say it you, only you, and we're all watching only you have this problem but that would be rude of me.

    (Please understand that I'm only have a little bit of fun with your screen name, absolutely no offense intended.)

    Now, back to your problem and issue:

    I am having a bit of time with your choice of word usage here, I'm not fully sure I understand what you mean when you say "last camera raw actualization..."

    Do you mean you have an image open in PS, then open the ACR Filter, and then PS crashes?

    Please elaborate on what you are doing before and up to the crash. Also, which version of PS, which version of ACR and what operating system you are using (and which version). Also, are these raw images, JPG, TIF?

    A quick guess (and I am guessing here because I do not have enough information) is that you might be using a version of ACR that is not compatible with the copy/version of PS that you're using. That's why knowing which version of PS and which version of ACR is important.

    PaRaNoID_29
    PaRaNoID_29Author
    Participant
    October 19, 2018

    Hi Gary, the problem is this, I have been working good with the last camera raw versions, but when I updated the last actualization of camera raw,  there was when the the problem started. When I try to use camera raw in any image, it collapse. I use camera raw in my post for my photos in raw.  My computer is windows 10, 64 bits, AMD A10-9600P. My ACR is 11

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    October 19, 2018

    Hi PaRaNoID,

    I have to repeat: what version of PS are you using?

    Also, forgive me but I've never heard the word "actualization" when referring to software. Are you referring to "installing?"

    Alas, I'm not a Windows person (Mac only), but IF you are referring to installing, perhaps there's something quirky about the way that it was installed?

    Let us know,

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