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delphine49
Participant
May 21, 2020
Question

Camera raw carte graphique error on Windows

  • May 21, 2020
  • 1 reply
  • 686 views

bonjour

quand j'utilise camera raw j'ai un message qui s'affiche 

"le processeur graphique a rencontre une erreur irrecuperable, en raison, l'acceleration GPU a ete desactivee pour le reste de la section"

mon pc est tout neuf 3 jours d'achat pris en fonction d'un processeur recommande pour photoshop

 

 

{Thread title edited by moderator}

 

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1 reply

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
May 22, 2020

Hi there,

 

We are sorry about the experience with Camera Raw. Would you mind sharing the version of Photoshop & Camera raw you are using?

 

Please try updating the Graphic Card drivers from the manufacturer website to check if that helps. If you have an onboard Graphics card, pleas ensure that you have all available Windows updates installed on the computer.

 

Lets us know if it helps!

Regards,

Nikunj

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