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Participant
February 27, 2024
Question

Camera RAW doesn´t work in PS because "Graphics Acceleration Not Supported"

  • February 27, 2024
  • 2 replies
  • 2922 views

Hi there!

My Camera Raw Filter doesn´t work in PS.

 

I don´t see any GPU in Photoshop "Preferences" - "Camera RAW".

There is just a notification - "Camera Raw graphics accelerator is not supported by your system." 

 

But there is my NVIDIA GeForce RTX 2070 in Photoshop "Preferences" - "Performance" visible.

 

 

This method doesn't work because Photoshop crashes every time, I launch Camera RAW Filter.

 

Go to the following locations

  • C:\Users\<Username>\AppData\Roaming\Adobe\CameraRaw
  • Rename the GPU folder as 'GPU.old' (add .old at the end)
  • Restart Photoshop and Camera Raw again.

 

 

MY SYSTEM:

 

Operating System: Windows 11 64-bit

Adobe Photoshop Version: 25.5.0 2024

Camera Raw (Version 16.2.0.1763)

 

GPU 01: NVIDIA GeForce RTX 2070, 8GB

GPU 02:  Intel(R) UHD Graphics 630

RAM 64Gb

 

 

I also added some screenshots here.

Could you advise any decision of this problem?

 

Thank you!

Best wishes

This topic has been closed for replies.

2 replies

Participant
May 28, 2024

It worked! Thank you!!  

Per Berntsen
Community Expert
Community Expert
February 27, 2024

Having two GPUs enabled is known to create issues.

Try disabling the Intel(R) UHD Graphics 630 in the device manager.

 

Participant
February 29, 2024

@Per Berntsen Thank you for your reply and advice!

 

My Photoshop has been worked on 2 GPU (Intel + Nvidia) without any problems. It could also be useful for some programs and energy efficiency.

 

I think this problem is due to some recent PS updates... Is there anyone here with the same problem?

Per Berntsen
Community Expert
Community Expert
February 29, 2024

Did you try to disable the UHD Graphics 630?

I don't have this issue with Camera Raw 16.2 on Windows.