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milner-studios
Inspiring
May 26, 2021
Answered

Camera Raw Enhance Option

The preview window for "enhance" is completely black.  It does not show any preview.  The Enhance option does produce an output file but I cannot see any preview before I create the file.  I'm using the latest macbook pro with 64gb memory and radeon 5600M graphics.  Anyone else experienced this?

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milner-studiosCorrect answer
Inspiring
May 26, 2021

thanks for your reply.  Interstingly the latest update to big sur 11.4 (released 26/5/21) has just corrected the issue and the enhance details preview now works for the first time in 1.5 yrs.  Yeah.  I guess sending your issues out into the universe does work!

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2 replies

TheDigitalDog
TheDigitalDog
Inspiring
May 26, 2021

First, try disabling GPU in the preferences (Preformance tab). Any better?

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 

Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

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milner-studiosAuthorCorrect answer
Inspiring
May 26, 2021

thanks for your reply.  Interstingly the latest update to big sur 11.4 (released 26/5/21) has just corrected the issue and the enhance details preview now works for the first time in 1.5 yrs.  Yeah.  I guess sending your issues out into the universe does work!

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