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martinr94478474
Participant
March 1, 2018
Answered

Camera raw fails to open image

  • March 1, 2018
  • 1 reply
  • 533 views

When I open a NEF file through Photoshop instead of an image, Camera Raw launches to display a translucent white box where the image should be.

What's to be done?

    This topic has been closed for replies.
    Correct answer Per Berntsen

    Try to disable the GPU.

    While in the Camera Raw window, press Ctrl+K (Cmd+K on a Mac), and uncheck Use graphics processor at the bottom of the Preferences dialog.

    1 reply

    Per Berntsen
    Community Expert
    Per BerntsenCommunity ExpertCorrect answer
    Community Expert
    March 1, 2018

    Try to disable the GPU.

    While in the Camera Raw window, press Ctrl+K (Cmd+K on a Mac), and uncheck Use graphics processor at the bottom of the Preferences dialog.

    Participant
    December 9, 2020

    Nope. Tried that. Any attempt to open a RAW file opens the RAW dialog, and the file name is shown at the top, but there is no image, and photoshop freezes. These unstable upgrades are EXACTLY what I feared with this subscription model