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Participating Frequently
November 28, 2022
Question

Camera Raw Freezes Photoshop 24.0.1

  • November 28, 2022
  • 1 reply
  • 765 views

Running M1 Mini, lots of disk space, all apps up-to-date, etc etc. Since updating to PS24.0.1, Camera Raw will freeze PS, making me do a "Force Quit" and losing my work. Happens every time.

I've re-installed Camera Raw and Creative Cloud, but no change.

While using the ACR app, it's sluggish and unresponsive.

 

I don't expect a slution here, but please fix this bug.

 

Thanks

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1 reply

TheDigitalDog
Inspiring
November 28, 2022

Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
November 28, 2022

That worked, thanks, but now Photoshop won't shut down when I quit.

I just get the color wheel until I have to force quit.

PS - this reset of ACR preferences also worked last time, but after a few times using PS, it went back to freezing in Camera Raw.

TheDigitalDog
Inspiring
November 28, 2022

OK, now reset PSs preferences. 

Option/Command/Shift on launch. Better?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"