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Inspiring
March 14, 2018
Question

Camera Raw freezing

  • March 14, 2018
  • 2 replies
  • 1975 views

Hello..

Just updated Photoshop.. and now I have a problem

I open a raw photo into photoshop.. make my edits in the camera raw filter and click open image and it freezes.. I have restarted three times and it still freezes up

This topic has been closed for replies.

2 replies

Known Participant
June 26, 2018

I have just upgraded Photoshop to CC 2018 and it will no longer open my RAW files. Any suggestions?

Adobe Employee
June 26, 2018

Hi Keith,

Could you please email me at mqi@adobe.com<mailto:mqi@adobe.com> with your ‘system info’ from Photoshop?

Thanks,

Michelle

JP Hess
Inspiring
March 14, 2018

I suggest that you go to the Camera Raw preferences in Bridge and uncheck the graphics processor option at the bottom of the preferences dialog and see if that makes a difference.

Known Participant
June 26, 2018

No effect in either Bridge or PS

Adobe Employee
June 26, 2018

Hi,

Could you please email me (mqi@adobe.com)<mailto:mqi@adobe.com)> with these 2 files:

1. “System Info” under Photoshop

2. The error message when you open the raw file (screen shot will do).

Thanks,

Michelle