Participant

Question

Camera Raw Help

Forum|Forum|8 years ago
June 13, 2017
3 replies
569 views

I'm getting this error message (pictured) and just 1 hour ago it was working fine. I have not gotten a new camera. I went and downloaded the "update" for camera raw and when I opened the installer it said I didn't need it. I am simply trying to just open my raw files in photoshop to work. Don't understand what happened!

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kushalg50407422

Participant

Camera raw support to camera raw 9.10.1

Community Expert

Community Expert

can you reboot and try the update again?

something must have gotten gubbered up........

Legend

What type and version operating system are you using, Mac or Windows and the exact version.

What version of Photoshop are you using and what version of ACR.

When was the last time you restarted your computer?

annoyedwithlrAuthor

Participant

Mac OS version 10.11.1

Photoshop 2015.1.2

20160113.r.355x64 (I don't know where to look for what version of photoshop I'm using... I'm hoping these numbers tell you?)

Camera Raw Plugin version 9.4.0.548

And I've restarted my computer a few times trying to right this...

Inspiring

The Camera Raw you have installed isn't up to date. The most current version is Camera Raw 10.1.1.