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Participant
January 9, 2023
Answered

Camera RAW issues processing CR2 (Canon 5Div) images when saving as JPG.

  • January 9, 2023
  • 2 replies
  • 339 views

Hi,

I have just returned home after three weeks away. Camera RAW had an update available and I downloaded it as I normally do when Creative Cloud suggests an update to an app. Now, I am having a lot of errors when saving my CR2 files to high res JPG through Camera RAW. I have shut the computer down and restarted, but am still having the same issue.

 

Thanks.

This topic has been closed for replies.
Correct answer Sean27855618e2hy

I feel like an idiot! I swear that I cleared my hard drive - did a big delete of files to make space - but alas it was that my hard drive was at capacity. I'll leave the thread up just in case anyone else is as silly as me any time soon.

2 replies

Sean27855618e2hyAuthorCorrect answer
Participant
January 9, 2023

I feel like an idiot! I swear that I cleared my hard drive - did a big delete of files to make space - but alas it was that my hard drive was at capacity. I'll leave the thread up just in case anyone else is as silly as me any time soon.

Participant
January 9, 2023

Thank you, it was my user error!

Erik Bloodaxe
Legend
January 9, 2023

I have no problems with CR2 files from that camera.

Have you tried

  1. Converting files to DNG format first
  2. Converting to jpeg as a batch using Photoshop Image Processor
Participant
January 9, 2023

Thank you for the answer and suggestion, it was my user error!