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Sean27855618e2hy
Participant
January 9, 2023
Answered

Camera RAW issues processing CR2 (Canon 5Div) images when saving as JPG.

Hi,

I have just returned home after three weeks away. Camera RAW had an update available and I downloaded it as I normally do when Creative Cloud suggests an update to an app. Now, I am having a lot of errors when saving my CR2 files to high res JPG through Camera RAW. I have shut the computer down and restarted, but am still having the same issue.

 

Thanks.

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Sean27855618e2hyCorrect answer
Participant
January 9, 2023

I feel like an idiot! I swear that I cleared my hard drive - did a big delete of files to make space - but alas it was that my hard drive was at capacity. I'll leave the thread up just in case anyone else is as silly as me any time soon.

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4 replies

Sean27855618e2hyAuthorCorrect answer
Participant
January 9, 2023

I feel like an idiot! I swear that I cleared my hard drive - did a big delete of files to make space - but alas it was that my hard drive was at capacity. I'll leave the thread up just in case anyone else is as silly as me any time soon.

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    Sean27855618e2hyAuthor
    Participant
    January 9, 2023

    Thank you, it was my user error!

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    Erik Bloodaxe
    Erik Bloodaxe
    Legend
    January 9, 2023

    I have no problems with CR2 files from that camera.

    Have you tried

    1. Converting files to DNG format first
    2. Converting to jpeg as a batch using Photoshop Image Processor
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    Sean27855618e2hyAuthor
    Participant
    January 9, 2023

    Thank you for the answer and suggestion, it was my user error!

     
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