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Small Town Gal
Inspiring
October 21, 2020
Question

Camera Raw keeps crashing with latests 13.0.0.610 of 10/21/20

  • October 21, 2020
  • 1 reply
  • 832 views

I downloaded the latest Camera Raw update 13.0.0.610 today, 10/21/20, and it keeps freezing and shutting down my iMac under Catalina 10.16.7 -- maddening!  The computer restarts after shutting down due to a fatal error -- PLEASE FIX AS SOON AS POSSIBLE!  THANK YOU!

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1 reply

TheDigitalDog
TheDigitalDog
Inspiring
October 21, 2020

Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

(Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
E
emilye20624074
Participant
January 17, 2021

I have the same issue and your suggestion did not help. After a few minutes of using Camera Raw, it freezes and shuts down my Mac. I even tried installing an older version of Photoshop. I've gone through all the restarting/resetting methods. It seems like it's a bug that Adobe needs to fix ASAP. It's very frustrating and time consuming 

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