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kyakaddict
Participating Frequently
June 3, 2023
Question

Camera RAW mouse movement problem

  • June 3, 2023
  • 6 replies
  • 1961 views

Camera RAW latest update 15.3.1.1455 main window causes my Logitech mouse to slow considerably when moving it while making adjustments.  If I move the mouse around the perimeter of the main adjustment window it moves normally.  As soon as I move it onto the main adjustment window the drop in speed is like moving it through molasses.  The previous version was problem free.  Windows 10 machine with 64GB of RAM, Intel Core I9-10900K processor, 64 bit OS.  Mouse works normally in all other apps including PS and Bridge.  I do about 80-90% of my image processing using Camera RAW so this really impacts my productivity.

    6 replies

    A
    Alin Purcaroiu
    Known Participant
    January 12, 2025

    Having the same problem here with ACR 17.1

    F
    fernand229444390y8l
    Participant
    August 21, 2024

    Go to "mouse" in configuration panel. Look in the mouse "options" if the "track for the mouse pointer" is on. Disabling it solved my problem in Camera Raw and Da Vinci Resolve.

    A
    AdamGasson
    Participant
    January 11, 2024

    I'm having the same issue - have done since I upgraded to the latest version of PS and ACR. Cursor moves really slowly across the image pane, fine when it's outside of this. I've tried the suggestions above but with no success.

     

    It's getting increasingly frustrating that with every new version comes a host of bugs that we, the customer, has to report and figure out workarounds. When I report things to Adobe they effectively shrug their shoulders and point me towards the community posts.

      B
      björnj99182892
      Participant
      December 14, 2023

      Found one solution that may work for this.

      Go to: Photoshop -> Preferences -> Performance -> Advanced Setting
      Turn off: GPU Compositing

       

      This helped the slower mouse in ACR even without restarting Photoshop.

      C
      C4talyst
      Inspiring
      June 30, 2023

      Same issue here following recent ACR update...very annoying and counter-productive. Windows 10.

      J
      JoeCooLPS
      Participant
      July 2, 2023

      I seemed to of fixed the issue (for my situation at least).

       

      I use a Logitech G700 Gaming Mouse with a lot of custom configurations for productivity. The issue was the Polling Rate set in the Logitech Gaming Software driver application. For my mouse, it can set to 125/200/250/333/500/1000 polls/records per second. I had it set to 1000 (more is better?), so I set it back down to 250 and now the issue is gone. I haven't tried gaming or anything else graphics wise to test the effects of this, but I doubt that it will cause an issue anywhere.

        C
        C4talyst
        Inspiring
        July 2, 2023

        Interesting...I'm using a Razer Deathadder mouse. I don't have their software installed though. Toying with mouse settings and may download their app just to see if I can make similar changes. Appreciate the input...

        TheDigitalDog
        TheDigitalDog
        Inspiring
        June 3, 2023

        Try resetting the Camera Raw preferences:
        Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS*) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
        Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
        See also:
        https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html
        *On Ventura, it is now called "Settings".  

        Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
          J
          JoeCooLPS
          Participant
          June 7, 2023

          I have been having this exact same issue since updating to the mentioned version as well. What makes the issue worse is when in ACR turning on the option to "Use profile corrections" for distortion, etc. The farther you push the slider, the worse it gets.

          I was also curious if the OP tried resetting the preferences as mentioned and if this helped at all. I have yet to try it myself.

          J
          JoeCooLPS
          Participant
          June 7, 2023

          Just as an update: I reset the preferences (lost all my settings in the process), rebooted PS/ACR, and the issue still exists. This is definately a bug. Never had this issue before until the most recent update, and it was very noticeable right away. Where can one submit a bug to be fixed?

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