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matthew30381927atv8
Participant
June 8, 2023
Question

Camera Raw not detecting Gpu

  • June 8, 2023
  • 1 reply
  • 657 views

I have a Mackbook pro and my Gpu supports metal 3. Photoshop finds the Gpu and uses it but Canera Raw doesn't detect anything and tells me that my system doesn't support Gpu usage and using the AI demonise is no longer an option for me as it tells me I need a Gpu with metal support. I've seen some comments about the tempdusablegpu file being created through a crash and needing to delete it, although from what I've seen it's in the camera raw/Gpu folder that I don't actually have on my system anywhere.

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1 reply

TheDigitalDog
TheDigitalDog
Inspiring
June 9, 2023

Lets start with an Adobe Camera Raw reset: 
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS*) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html
*On Ventura, it is now called "Settings".  

If that doesn't work, does it work if you try this in a new (Mac) user after you create one? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
M
matthew30381927atv8Author
Participant
June 9, 2023
Hi

Thanks for the information. It didn’t work resetting camera raw preferences but it does work with a new user account on Mac.

Thanks

Sent from my iPhone
TheDigitalDog
TheDigitalDog
Inspiring
June 9, 2023
quote
HiThanks for the information. It didn’t work resetting camera raw preferences but it does work with a new user account on Mac.ThanksSent from my iPhone
By @matthew30381927atv8

So here's the tricky part. Since it doesn't crash as a new user, a conflict with something in the original (Admin?) user is making it crash. The hard part is figuring out what that is. The first task is to disable all auto log-in items in Users and Groups>Login Items in your System preferences (System Settings in Ventura). You can make a screen capture or jot down what each item is, disable, restart, and try again. If it doesn't crash, you can add one or more items, restart and try again. At some point, you may find which item is at issue. It isn't easy, but that's really the fix unless you do a clean install of the OS, which might be more work. 

The bottom line is that something in your user account is conflicting with the Adobe software. Have to find out what that item is. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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