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Participant
March 10, 2025
Question

Camera Raw Not Opening in Photoshop 2025 (Version 26.4.1.194)

  • March 10, 2025
  • 1 reply
  • 1789 views

I am experiencing an issue with Camera Raw in Photoshop 2025 (Version 26.4.1.194). When I try to open the Camera Raw filter, my mouse cursor changes to a loading icon, but the Camera Raw window never appears. Additionally, Photoshop becomes unresponsive, and I am unable to perform any other actions. I have to force-close the application to continue working.

Here’s what I have tried so far:

  • Uninstalled and reinstalled Photoshop and Camera Raw.
  • Cleared the Camera Raw cache.
  • Reset Photoshop preferences.
  • Disabled GPU acceleration.
    Manually removed and reinstalled the Camera Raw plugin.

    Unfortunately, the problem persists despite these troubleshooting steps. My computer is new and running smoothly with no hardware issues, and all other Adobe applications are functioning properly.

    Could you please assist me in resolving this issue? I would appreciate any guidance or updates regarding this problem.

1 reply

Per Berntsen
Community Expert
Community Expert
March 10, 2025

Try resetting the Camera Raw preferences.

In Photoshop, go to Edit > Preferences > Camera Raw.

Click Camera Raw with the control key pressed, click Yes in the dialog that follows.

If that doesn't fix the issue, go to Help > System Info, click the Copy button and paste in a new reply.

 

Participant
September 30, 2025

What happens is Ps crashes after I try to do that?