Camera Raw not working

Question

I've had Photoshop/Lightroom subscription for 6 years and never had a problem with Camera Raw until just now. Running Windows 10.. In Photoshop, when I select the Camera Raw Filter, Photoshop just hangs. Camera Raw does not appear at all. I can get over this by pressing ESC that returns control of Photoshop.

I have done all the normal preference setting changes, turned off Graphics Card processing, allocated 10GB to Camera Raw and cleared the cache. Nothing. Power reboot, nothing.

I have uninstalled and reinstalled Photoshop to the latest version, but my Creative Cloud just says Camera Raw is up to date at V15.2 and does not provide for me to update it directly. Nevertheless, I have tried reinstalling Camera Raw from the Adobe webste and this says that it installs ok. I cannot find the Camera Raw executable anywhere in the Abobe program files folders and assume that it is integrated with Photoshop and not a separately executable program.

Without Camera Raw, Photoshop is just not as usable. Any suggestions greatly appreciated.

dalem3794446 · Accepted Answer

Got it working by resetting Camera Raw preferences which requires pressing CTL key when selecting Camera Raw preferences.

kathys80132372 · Answer

This worked for me as well! Edit menu - Preferences - hold ctrl & click Camera RAW - yes to reset, or whatever the option was. Close the next window. I closed Photoshop and reopened it just to be safe, and it worked. Thank you!

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