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John Mal
Inspiring
February 11, 2025
Question

Camera Raw Suddenly Broken.

  • February 11, 2025
  • 1 reply
  • 449 views

Yesterday I was happy with Photoshop and ACT everyhing worked as it has for ages. I was editing  a RAW file and had a crash to the desktop.

Since then ACR and photoshop won't open a RAW file at all. "GPU Acceleration Required - Camera RAW requires graphics processsor acceleration to edit photos." The OFF option is grayed out. If I go to Photoshop prefs. Performance Tab. All is good Card Detected, Tick in Use Graphics Processor but in Camera Raw Settings Performance Tab:  ! "Camera Raw graphics acceleration is not supported by your system!" It was until yesterday!Use Graphics Processor is set to OFF and greyed out.

Ive done a clean instal of Photoshop and a clean graphics card driver.

Any Ideas what has happened?

 

1 reply

Erik Bloodaxe
Legend
February 11, 2025

You haven't supplied any system details nor App versions. Can't help without these details.

John Mal
John MalAuthor
Inspiring
February 11, 2025

Sorry,

Windows 11 (latest updates) 64.  10.0.26100 Build 26100

Processor Intel core i5-9600K @3.70GHz. 

Memory RAM 32.0GB

NVIDEA GeForce RTX- 2060 Super. Driver 52.16 (Older but stable newest installed when crash happened.)

All Adobe Apps are up to date Photographers Plan 26.3 for Photoshop.

Is that all you need?

 

Thanks

John

 

Erik Bloodaxe
Legend
February 11, 2025

Does your CPU have integrated graphics? (I haven't checked myself.) If so, ensure that this is disabled otherwise you have effectively two GPUs which can cause Camera Raw issues. Report back if this makes a difference.