Skip to main content
P
primeshooter
Known Participant
November 3, 2022
Question

Camera Raw taking almost 20 seconds to load after intiating filter-camera raw in PS,

  • November 3, 2022
  • 2 replies
  • 744 views

Or x2 clicking a smart image. I have a super fast PC, what the heck is this? No I don't have acronis true image either. I am running 128GB RAM, a ryzen 9 4.2 GHZ and a 1070 graphics card with SSDs. Anyone?

This topic has been closed for replies.

2 replies

P
primeshooterAuthor
Known Participant
November 7, 2022

For some reason, a standard raw or smart image double clicked to access camera raw, or involking Filter - Camera raw, can take up to 20 seconds before the image appears and camera raw shows up. 

 

I have a super fast PC, what the heck is this? No I don't have acronis true image either. I am running 128GB RAM, a ryzen 9 4.2 GHZ and a 1070 graphics card with SSDs. Anyone? Please do not pose the solution to update to the latest version as I have. This has been driving me crazy for ages now.

 

Windows 10, latest version, latest PS CC. Hello, paying customer here...

 

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
November 7, 2022

Let me move this to the Camera RAW forum for you, which is the appropriate forum for your question.

* The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.
* Questions about business plans should be posted in Enterprise and Teams 
* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

P
primeshooterAuthor
Known Participant
November 7, 2022

Please, how do I get this fixed, as a paying customer why is the "support" from adobe other random users of the product?

TheDigitalDog
TheDigitalDog
Inspiring
November 7, 2022

Try resetting your ACR preferences, better?
Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
P
primeshooterAuthor
Known Participant
November 7, 2022

I have went into camera raw settings in photoshop, there is no such dialog to "delete the camera raw preferences". How do I contact support as a paying customer, this can't go on?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices