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Participant
June 15, 2023
Question

Camera Raw travando o PC

  • June 15, 2023
  • 2 replies
  • 251 views

Camera Raw parou de funcionar após atualização da versão V15.4   

 

Utilizo a versão do Photoshop (v24.5)

 

Ao tentar abrir o filtro do Camera Raw simplesmente o Potoshop trava.

Tenho que desligar forçadamente, já tentei desabilitar a configuração da performance gráfica (processador) e nada. 

 

 

2 replies

Participant
July 8, 2025

Estou passando exatamente pelo mesmo problema. A sugestão do Sameer K não funcionou para mim.

Sameer K
Community Manager
Community Manager
June 21, 2023

Hey, @Samuel305248465fzi. Welcome to the Camera Raw community. I'll help you figure this out.

 

Did you disable GPU from Edit > Preferences > Performance or Edit > Preference > Camera Raw Performance > Performance? As a basic step, reset Camera Raw & Photoshop.

For Camera Raw,

  • Hold down the Ctrl + ALT key and select Edit > Preferences > Camera Raw (Windows).
  • Click Yes in the dialog that asks, 'Delete the Camera Raw Preferences?'

 

Go to the location of the preference folder below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • Press Windows + R & type this is the Run Window - %APPDATA%\Adobe

     

  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

 

These changes will give a fresh start to Photoshop & Camera Raw as a fresh install. Let me know how it goes.

Thanks!

Sameer K