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R
rab83
Participating Frequently
May 28, 2018
Answered

Camera raw troubleshot on windows 7 pro 64bit

  • May 28, 2018
  • 6 replies
  • 1578 views

Hello everyone.

I've a big issue on camera raw since some month, and actually is going impossible to work with it.

Everytime that i open an image and i try to work on it, when i move any cursors i see some square (with the same image in it, or trasparent background, etc) that changes it dimension and position if i move again the cursor (see the video below)

I tried to re-install PS and CR, to update the drivers of my graphic card, to disable the GPU acceleration/support, but nothing works.

Someone could help me please?

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Correct answer

Hi

Have you tried disabling Use Graphics Processor in Camera Raw preference

In Photoshop go to Edit > Preferences > Camera Raw and disable this option, restart Photoshop

Looks like it's GPU related

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

6 replies

A
Anonymous
Correct answer
May 28, 2018

Hi

Have you tried disabling Use Graphics Processor in Camera Raw preference

In Photoshop go to Edit > Preferences > Camera Raw and disable this option, restart Photoshop

Looks like it's GPU related

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

R
rab83Author
Participating Frequently
May 28, 2018

I tried to disable it in PS but it didn't work.

I just tried to do it in CR and it works fine

But, i'd like to know, which could be the problem? the GPU is a nvidia 980Ti with 6gb of ram.

I tried to follow the istruction to set some options in the GPU control panel but it doesn't work...

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