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jaymkay7
jaymkay7
Participant
February 28, 2017
Answered

Camera Raw [Unable to open Canon 80D Raw files in CS6]

  • February 28, 2017
  • 3 replies
  • 18296 views

Hello,

I am using Adobe CS6. I have a Canon Rebel T3i and recently purchased a Canon EOS 80D. I have gone through all the steps, installed the appropriate updates for Camera Raw that works with my 80D, but still cannot access any photos I've taken in the RAW format. Adobe says I am still using my older version of Camera Raw. Also, when I try to click on "Updates" under the help icon in CS6, it cannot open. Can someone please help me?

This topic has been closed for replies.
Correct answer John Waller

jaymkay7@gmail.com  wrote

installed the appropriate updates for Camera Raw that works with my 80D, but still cannot access any photos I've taken in the RAW format.

See the following link for supported cameras and the minimum version of Camera Raw required to read the Raw files

Cameras supported by Camera Raw

The Canon 80D was first supported in Camera Raw 9.5.

That means that, even if you update CS6 to the latest version of Camera Raw (9.1.1) which is compatible with CS6, you still won't be able to open Raw files from the Canon 80D. No matter how many updates you try and install, you won't be able to install any version later than Camera Raw 9.1.1.

To work with 80D Raw files, you have a couple of options:

  1. Join the Cloud and open the 80D Raw files in Photoshop CC, or
  2. Free option: download the free Adobe DNG converter, batch convert all 80D Raw files to DNG format then edit the DNG files (not the Raw CR2 files from the 80D) in CS6. An extra step for you but no extra cost.
    Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
    Camera Raw: How to use Adobe DNG Converter - YouTube

3 replies

M
maker_ryan
Known Participant
February 8, 2018

Photoshop CC isn't letting me open my CR2 files from my Canon 80D either, and when I try to use the Adobe DNG Converter, it says "The folder does not contain any supported Camera Raw files" (even though that's where my CR2 files are).

My Camera Raw version is 10.1.

Please help! This is maddening.

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
February 8, 2018

Can you upload one of your 80D CR2 files to a server like dropbox and post a like to it. I do not have a 80D so I download an 80D Raw file from the web and ACR 10.1 had no problem opening it.

JJMack
M
maker_ryan
Known Participant
February 8, 2018

Unfortunately I can't upload the file as it's proprietary for a client.

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
March 1, 2017

jaymkay7@gmail.com  wrote

installed the appropriate updates for Camera Raw that works with my 80D, but still cannot access any photos I've taken in the RAW format.

See the following link for supported cameras and the minimum version of Camera Raw required to read the Raw files

Cameras supported by Camera Raw

The Canon 80D was first supported in Camera Raw 9.5.

That means that, even if you update CS6 to the latest version of Camera Raw (9.1.1) which is compatible with CS6, you still won't be able to open Raw files from the Canon 80D. No matter how many updates you try and install, you won't be able to install any version later than Camera Raw 9.1.1.

To work with 80D Raw files, you have a couple of options:

  1. Join the Cloud and open the 80D Raw files in Photoshop CC, or
  2. Free option: download the free Adobe DNG converter, batch convert all 80D Raw files to DNG format then edit the DNG files (not the Raw CR2 files from the 80D) in CS6. An extra step for you but no extra cost.
    Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
    Camera Raw: How to use Adobe DNG Converter - YouTube

    jaymkay7
    jaymkay7Author
    Participant
    March 1, 2017

    Thank you,

    That solved my problem.

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    February 28, 2017

    Use CS6 menu  Help>About Plug-in>Camera Raw see it you have ACR 9.1.1 installed....

    JJMack
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