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Canuckykim
Participant
February 20, 2018
Answered

Camera Raw update???

  • February 20, 2018
  • 1 reply
  • 866 views

I am running Photoshop CS5 - could this be the reason i can't open RAW files downloaded from my Canon?

Window comes up and says camera model is not supported by Camera RAW.  I have tried updating but window comes up telling me not able to... is this cause i'm running an 'old' version of Photoshop?  When i tried to update, all i get are monthly package options for Photoshop, Lightroom CC, etc.... 

i know, i'm probably a dinasour in Digital/Photoshop language, but i just want to be able to read my RAW files... help!

CK.

    This topic has been closed for replies.
    Correct answer Per Berntsen

    You don't mention which Canon camera you have, but if it was released in 2012 or later, you cannot open raw files from it in CS5.

    Whenever a new Photoshop version was released, the previous version would not receive any more updates, not even support for new cameras.

    With the current subscription model, this has changed, and with a subscription to the CC Photography Plan ($10 a month), you will always get support for new cameras.

    The only other option is to use the free DNG converter, which will convert your raw files to DNG files, which can then be read by CS5.

    Adobe Digital Negative Converter

    1 reply

    Per Berntsen
    Community Expert
    Per BerntsenCommunity ExpertCorrect answer
    Community Expert
    February 20, 2018

    You don't mention which Canon camera you have, but if it was released in 2012 or later, you cannot open raw files from it in CS5.

    Whenever a new Photoshop version was released, the previous version would not receive any more updates, not even support for new cameras.

    With the current subscription model, this has changed, and with a subscription to the CC Photography Plan ($10 a month), you will always get support for new cameras.

    The only other option is to use the free DNG converter, which will convert your raw files to DNG files, which can then be read by CS5.

    Adobe Digital Negative Converter

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