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Participant
January 6, 2018
Answered

Camera Raw update failed on my CS5

  • January 6, 2018
  • 1 reply
  • 1460 views

I bought a new laptop.  Macbook Pro (mid 2015).  It's running OS X El Capitan, v. 10.11.6.

I installed Adobe PhotoShop CS5 on it, the same version I had on my old macbook pro.  However, PS on my new laptop is not reading the raw CR2 files from my 5DMarkiii.  I tried running the updates in photoshop, and it is failing. 

  Photoshop Camera Raw 6.7 Update

  There was an error downloading this update. Please quit and try again later.

Please help.  The only reason I bought a new laptop was to edit my photos on. 

Thank you,

- seema

    This topic has been closed for replies.
    Correct answer Per Berntsen

    You can download the update manually from this page.

    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

    1 reply

    Per Berntsen
    Community Expert
    Per BerntsenCommunity ExpertCorrect answer
    Community Expert
    January 6, 2018

    You can download the update manually from this page.

    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

    dinodanceAuthor
    Participant
    January 6, 2018

    After attempt of installation from that site, it's not allowing me:

    “AdobePatchInstaller” can’t be opened because the identity of the developer cannot be confirmed.

    Your security preferences allow installation of only apps from the Mac App Store and identified developers.

    dinodanceAuthor
    Participant
    January 6, 2018

    I went to my 'security pref' and allowed the update.