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Izzymoon
Participant
August 8, 2018
Question

Camera Raw updater fail

  • August 8, 2018
  • 4 replies
  • 1229 views

Hi,

I have Adobe Elements 15 and every time I load the program, it waants to install camera raw 9.1 upadte, and it fails evey time. Can anyone help me solve this please. I actually never use Camera raw, but I'd like to get ths solved

thanks

Barb

    This topic has been closed for replies.

    4 replies

    Izzymoon
    IzzymoonAuthor
    Participant
    August 23, 2018

    nothing seems to be working, I may just delete the photoshop elements and reload it, I have no clue, I've tried everything, thank you all for the help. It's just annoying, doesn't effect the program or anything. Adding the installer did load the installer, but it still isn't allowing the update of the camera raw.

    Jeff Arola
    Community Expert
    Community Expert
    August 13, 2018

    Install the newest Adobe Application Manager as explained here:

    https://helpx.adobe.com/photoshop-elements/kb/update-message-reappears-elements.html

    Izzymoon
    IzzymoonAuthor
    Participant
    August 13, 2018

    Hi Bani,

    I downloaded it and it's still running an error, isd there a certain folder it should be in? I put it in adobe organizer15, should it go right into the program itself? I'm downloading the error setup now, I hope it might solve it.

    thank you for your help

    Bani Verma
    Community Manager
    Community Manager
    August 8, 2018

    Hi Barb,

    As you have mentioned you are unable to update the Camera Raw plugin to 9.1 version, please download the file directly from the following link and install it: Camera Raw plug-in installer.

    After this try to use Elements 15 again and share the results.