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Number 7
Number 7
Participating Frequently
August 14, 2019
Question

Camera Raw V11.4.0.273 doesn't support GPU?

  • August 14, 2019
  • 2 replies
  • 1026 views

I update the Camera Raw 11.4.0.273， but it doesn't support GPU acceleration.

however, in previous version of Camera Raw, my video card support GPU acceleration.

my video card is "NVIDIA Corporation GeForce GTX 970/PCIe/SSE2"

i already updated the GPU's Driver.

is there a bug of Camera Raw V11.4.0.273  or my video card doesn't support  GPU acceleration?

This topic has been closed for replies.

2 replies

dfranzen_camera_raw
Adobe Employee
dfranzen_camera_raw
Adobe Employee
August 14, 2019

Please double-check that your computer meets all the system requirements for the new GPU feature in 11.4...

Camera Raw system requirements

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
August 14, 2019

Hi there,

Are you getting any sort of error or artefacts on the images inside Camera Raw?

It should support the GPU.

Would you mind giving us some more details about the issue you're facing?

Regards,
Sahil

Moved to Adobe Camera Raw​

Number 7
Number 7Author
Participating Frequently
August 15, 2019

the"Camera Raw Preferences"-"Performance"- Camera Raw graphics acceleration is not supported by your system.

my Systerm is Windows7 pro Service Pack 1

in Camera Raw， I can't scale image only by moving mouse, the mouse will draw a dots lines  box, and zoom in the box of the image.

dfranzen_camera_raw
Adobe Employee
dfranzen_camera_raw
Adobe Employee
August 20, 2019

I would like to work with you on a possible fix for Windows 7. If you are willing to help test a solution, please contact me directly via e-mail: dfranzen at adobe dot com.

Thanks for your help,

David

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