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Alan348892871s24
Participant
April 1, 2024
Question

Camera Raw V16.2. freezing

  • April 1, 2024
  • 1 reply
  • 173 views

Hi Team

Camera Raw V16.2.0.1763 keeps freezing while editing. Any ideas what it could be and how to fix them. I have already gone into Camera Raw setting and delete the Camera Raw preferences.

 

Windows 11 64bit

 

Processor:       AMD Ryzen 7 5700X 8-Core Processor, 3401 Mhz, 8 Core(s), 16 Logical Processor(s)

BaseBoard Manufacturer:      ASUSTeK COMPUTER INC.

 

BaseBoard Product:    TUF GAMING A520M-PLUS II

 

BaseBoard Version      Rev X.0x

 

Ram: 32 Gb

 

Regards Alan

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    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    April 22, 2024

    Hey, @Alan348892871s24. Welcome to the Camera Raw Community. I'll help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

     

    Are you working with multiple displays? If you're working with an AMD GPU, try rolling back the drivers to the last recommended version of GPU drivers from AMD & check if that helps. 

     

    Thanks! 

    Sameer K

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