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Ian750
Participant
July 29, 2013
Question

Camera Raw Ver 8 does not open Canon 20D images

  • July 29, 2013
  • 2 replies
  • 16498 views

I recently updated Photoshop CS6, Camera Raw plugin to Ver 8.1.0.43  Now for some reason the CR2 images from my Canon 20D will not open. These images used to open just fine in Camera Raw Ver 7. 

Has CR Ver 8 dropped support for the Canon 20D raw images?

This topic has been closed for replies.

2 replies

I
Ian750Author
Participant
July 29, 2013

The error message I get is "Could not complete your request because of a disk error".  I get this message even if I open Bridge as admin. However, if I login as superadmin, then I am able to open the CR2 files in Camera Raw.  It is not clear what changed in the application that affected these permission levels. I believe the error message is not representative of the issue since the disk tests as healthy.

I
Ian750Author
Participant
July 29, 2013

Thanks Jim, thats what I thought.  It seems a permission issue, since it works fine now if I'm logged in a superuser.

JP Hess
JP Hess
Inspiring
July 29, 2013

To my knowledge, support has never been dropped for any camera.  My suspicion is that you have either installed camera raw in the wrong folder, or else you have two versions on your computer.  Either way, camera raw will not work.

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