Camera Raw Version 16.3.1.1889 crashing when using enhance

Forum|Forum|1 year ago
June 12, 2024
6 replies
492 views

When I open raw images in Photoshop, in Camera Raw Version 16.3.1.1889, when I click enhance > raw details, it will do that and create a DNG file, but after doing that, when I click enhance > denoise, it crashes and will also crash when I open the raw details DNG file. I updated to the current version 3 days ago and before then, I had no issues and often first used raw details then denoise and it never once crashed. I tried clearing the camera raw cache but it didn't help.

I was going to revert to the previous version of camera raw which I know worked for me but couldn't figure out how to do that.

Can anyone help?

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F

Fotomaker01RA

Known Participant

I can't help the O.P., but have the same question they did.

How does one roll back to a previous version of camera raw on a Win 11 PC if we experience issues?

DMMaxAuthor

Inspiring

I was having some issues with my PC so I reinstalled Windows 11 and downloaded the latest studio drivers for my Nividia RTX 3070 and reinstalled Adobe Creative Cloud and all the apps. Opened a Raw file in Photoshop and I am still having the same crashing issue with Camera Raw.

Erik Bloodaxe

Legend

Use Studio Drivers not Game Drivers.

DMMaxAuthor

Inspiring

I reinstalled the latest Nvidia game drivers to see if that would fix the issue as I was also getting a blue screen with Unexpected_Kernel_Mode_Trap error before doing this. Once I reinstalled the drivers, I have no longer gotten the blue screen but Camera Raw is still crashing. I really need help as I have photos I would like to edit but can't with the crashing. It sometimes even crashes wieh I zoom into an image or adujust sliders.

DMMaxAuthor

Inspiring

I already have the latest graphics drivers my PC specs:

1 TB FireCuda NVME
Windows 11
MSI Tomahawk Motherboard (Z690)
Intel Core i9 13900K
Nvidia Geforce RTX 3070 with latest drivers,
96GB DDR4 3600Mhz RAM

I just reset thr camera Raw preferences but it still crashes the same way. The image will oepn in camera Raw but will crash after I try and use enhance. The images are Panasonic S5II .RAW2 raw images.