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David5DF8
Participant
January 19, 2021
Answered

Camera raw window is blacked out on macOS Big Sur

  • January 19, 2021
  • 2 replies
  • 637 views

just installed Big Sur and updated my adobe apps, tried turning off the graphic processor with no luck, camera raw app  was updated as well, need this for work...any idea's

 

 

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Correct answer David5DF8

Re-installed camera raw 12.4, everything up and running.

2 replies

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David5DF8AuthorCorrect answer
Participant
January 27, 2021

Re-installed camera raw 12.4, everything up and running.

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
January 22, 2021

Hi,

 

We're sorry about the trouble with Camera Raw. Would you mind sharing a screenshot of the Camera Raw interface so that we can see what's happening?

 

You can try re-installing the Camera Raw plug-in using the installer available here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

 

You can also try resetting the Camera Raw preferences using the steps mentioned here: https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html#ResetCameraRawpreferences

 

Let us know how it goes!

Regards,

Nikunj

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