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Participant
October 23, 2017
Question

Camra RAW 10.0 issues (again) with Sony .arw files in Ps and Br

  • October 23, 2017
  • 1 reply
  • 2170 views

AS of the new CC2018 versions and RAW 10.0 I am no longer able to view Sony's .arw files in Bridge or even open them with RAW (right click and open with RAW. So I figured maybe it wa a Bridge issue. Tried to open directly from Photoshop and still same error. RAW doesn't recognize the file format. AM now installing older versions that I know worked to see if I can have any success (doubtful) as of course there is no way to install prior versions of RAW! Come Adobe, this is basic stuff that shouldn't break so easily just because you insist on CC2018 being pushed out so quickly.

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    1 reply

    John Waller
    Community Expert
    Community Expert
    October 23, 2017

    Sony .ARW files are different for every camera model. The only common feature is the file extension ".ARW".

    Exactly which model of Sony camera are your files from?

    Participant
    October 23, 2017

    Already checked to see if its on the list - RX-10ii and RX-10iii - As it is clearly an issue as this was all working fine in prior releases.

    John Waller
    Community Expert
    Community Expert
    October 23, 2017

    Agreed it should be simple. When I'm faced with fundamental issues like this, I start from the beginning and piece the evidence together.

    Next step is to confirm which version of Camera Raw is installed.

    In Photoshop, click Help (Win) or Photoshop (Mac) > About Plug-Ins > Camera Raw