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lindaq94516324
lindaq94516324
Participant
May 24, 2017
Answered

can't download the updates

  • May 24, 2017
  • 2 replies
  • 552 views

I download the camera raw but it won't install

    This topic has been closed for replies.
    Correct answer JP Hess

    Your camera requires at least Camera Raw 9.5 which is not compatible with Photoshop CS6. The last version you can use is Camera Raw 9.1.1. But you can download the free DNG converter and convert your CR2  Files to the Digital negative format and then use those with your current software.

    2 replies

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    May 30, 2017

    Moving the discussion to Adobe Camera Raw​ forum.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 24, 2017

    Which version of raw, and into which program?

    lindaq94516324
    lindaq94516324Author
    Participant
    May 24, 2017

    I have Photoshop CS6 and I can't open my raw CR2 from my Camon 80D .. I use to work... and I even downloaded the convertor but can't get that to work ... I then downloaded your on line Photoshop to see if I update everything but I can't open the CD2 .. Can you help me with this problem..

    Linda Quevy

    [Moderator note: personal information removed due to public forum]

    JP Hess
    JP HessCorrect answer
    Inspiring
    June 5, 2017

    Your camera requires at least Camera Raw 9.5 which is not compatible with Photoshop CS6. The last version you can use is Camera Raw 9.1.1. But you can download the free DNG converter and convert your CR2  Files to the Digital negative format and then use those with your current software.

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