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kingofpower
kingofpower
Participant
February 13, 2017
Answered

Can't open raw (*.cr2) correctly

MS Windows 7 Pro

Full Adobe package last version

Especially Bidge 7 and

Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099 x64.

I have Cannon 5D Mark II. I checked that you support this camera.

In Bridge I can see completed icons of my photo files (cr2), trying to open it in Camera Raw 9.8 but can not see it correcly - I always see onle yellow on darkblue space(

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    John Waller
    John WallerCorrect answer
    Community Expert
    February 13, 2017
    1. Update your video card driver, or
    2. In Camera Raw, Edit > Preferences > Uncheck Use Graphics Processor.

    Camera Raw: Cannot open properly images. I only get big yellow and blue image. Windows 10 (video card driver) | Photosh…

    Adobe Camera Raw graphics processor (GPU) FAQ and troubleshooting

    View reply

    2 replies

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    February 13, 2017
    1. Update your video card driver, or
    2. In Camera Raw, Edit > Preferences > Uncheck Use Graphics Processor.

    Camera Raw: Cannot open properly images. I only get big yellow and blue image. Windows 10 (video card driver) | Photosh…

    Adobe Camera Raw graphics processor (GPU) FAQ and troubleshooting

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      kingofpower
      kingofpowerAuthor
      Participant
      February 14, 2017

      Thanks a lot. It helped me

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