Skip to main content
steve8778
Participant
January 24, 2017
Answered

can't open raw file.

  • January 24, 2017
  • 1 reply
  • 1183 views

recently i had purchased a new sony rx100 m5, however the photo taken from the camera can't be open with lightroom or photoshop., i had update both to latest version and renew subscription . the film extension name is DCS.00xxxxx ARW.

kindly if someone can help

    This topic has been closed for replies.
    Correct answer kglad

    lr 6.8 and ps cc 2017 both support cr 6.8 which is needed for your camera.

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 24, 2017

    lr 6.8 and ps cc 2017 both support cr 6.8 which is needed for your camera.

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.