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jessicaw45690908
jessicaw45690908
Participant
July 18, 2018
Answered

Can't Update ACR

Hi there!

I currently have 7.0 and I tried to download 10.4 and it says it installed but when I open ACR from bridge it still says 7.0 so I tried to download the previous update before 10.4 but it still won't work.

Any suggestions?

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    Per Berntsen
    Per BerntsenCorrect answer
    Community Expert
    July 18, 2018

    Yes, Photoshop is now subscription only. The cheapest option is the Photography plan at $10 a month, which also includes Lightroom Classic. This will give you all the latest features in ACR, as well as regular updates with support for new cameras.

    Another option is to download and install the free DNG converter which will convert your raw files to DNG files that can be read by CS6. (I assume that you have a new camera that requires ACR 10.4)

    Before converting your raw files, you should update ACR to version 9.1.1, download from here: Camera Raw plug-in installer

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    8 replies

    Per Berntsen
    Community Expert
    Per BerntsenCommunity Expert
    Community Expert
    July 18, 2018

    Camera Raw 10.4 can only be used with Photoshop CC, which is only available by subscription (Photography plan).

    Since you have Camera Raw 7, I'm guessing that you have Photoshop CS5 or CS6.

    The latest version that can be used with CS6 is 9.1.1.

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    jessicaw45690908
    jessicaw45690908Author
    Participant
    July 18, 2018

    Yes I have CS6, I'm guessing you just cant buy the photoshop program by its self anymore? You have to pay for it monthly?

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    Per Berntsen
    Community Expert
    Per BerntsenCommunity ExpertCorrect answer
    Community Expert
    July 18, 2018

    Yes, Photoshop is now subscription only. The cheapest option is the Photography plan at $10 a month, which also includes Lightroom Classic. This will give you all the latest features in ACR, as well as regular updates with support for new cameras.

    Another option is to download and install the free DNG converter which will convert your raw files to DNG files that can be read by CS6. (I assume that you have a new camera that requires ACR 10.4)

    Before converting your raw files, you should update ACR to version 9.1.1, download from here: Camera Raw plug-in installer

    Translate
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