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charles fenne
Participant
October 1, 2012
Answered

Cannot open my NEF files in Photoshop CS6 from my new Nikon D800 camera.

  • October 1, 2012
  • 3 replies
  • 194766 views

That's it, I Cannot open my NEF files in Photoshop CS6 Camera Raw from my new Nikon D800 camera. What am I doing wrong or what is wrong? I have the plug-in Camera Raw 7. and can open TIFF files but not the NEF files.

Peace,

Charles Fennen

    This topic has been closed for replies.
    Correct answer Jeff Arola

    Hi charles fenne,

    If you update your photoshop cs6 to the camera raw 7.1 plugin, that should open the camera raw files from the Nikon D800 into photoshop cs6.

    The easiest way to update is to go to the Help menu in photoshop cs6 and choose Updates to download and install camera raw 7.1 and any other updates for photoshop cs6 that may be available.

    Here's a list of cameras and which camera raw plugins support the cameras:

    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

    3 replies

    Luanne Seymour
    Adobe Employee
    Luanne Seymour
    Adobe Employee
    October 4, 2012

    I'm moving this question to the Adobe Camera Raw forum for specialized attention to your situation.

    J
    jerr3d
    Participating Frequently
    October 29, 2012

    I'm running CS6 13.0.1 x64 on a Mac 10.7.5 and I have the Adobe Camera Raw 7.1 mul  Adobe update installed. But I still cannot open a NEF file that was shot with a Nikon D800.

    ssprengel
    ssprengel
    Inspiring
    October 29, 2012

    Update to ACR 7.2 using the Updates item on the menus in Photoshop. On Windows it’s Photoshop -> Help / Updates… Not sure on the Mac.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    October 1, 2012

    Hi charles fenne,

    If you update your photoshop cs6 to the camera raw 7.1 plugin, that should open the camera raw files from the Nikon D800 into photoshop cs6.

    The easiest way to update is to go to the Help menu in photoshop cs6 and choose Updates to download and install camera raw 7.1 and any other updates for photoshop cs6 that may be available.

    Here's a list of cameras and which camera raw plugins support the cameras:

    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

    J
    Jo Kearney
    Participant
    February 7, 2013

    Still problems converting NEFs to DNGs.  I've downloaded Adobe Patchinstaller, Adobe DNG converter and the Nikon software but I can't convert my NEFs, from Nikon D800, to DNGs.  What am I doing wrong?

    ssprengel
    ssprengel
    Inspiring
    February 7, 2013

    There are no other “Jo Kearney” messages on this thread or forum, so it is unclear what “problems” you might “still” be having since we haven’t heard about them, before.

    Are you getting an error? The Adobe Patch Installer is part of a larger install download. What are you trying to install/update?

    What version of DNG Converter and Photoshop or Lightroom are you trying to work with?

    The DNG Converter operates on a folder of files at a time not a single file.

    If you are using Nikon Transfer v 1.x to copy the files over they are being corrupted as far as Adobe software is concerned. You should use some other method to move your NEF files off your camera or memory card, where the Nikon Transfer part of ViewNX2 should be new enough to work.

    sudarshan.t
    sudarshan.t
    Inspiring
    October 1, 2012

    Adobe Camera Raw 7 does not support Nikon D800 yet. D800 is a relatively new camera. You will have to wait for a bit for the upcoming release of ACR (Adobe Camera Raw) to see if D800 support has been provided.

    Or, you could convert your files using DNG converter and then open them up in Photoshop. You can use Nikon Photo Application that you'd have got with your camera box or download DNG converter from Adobe here:

    Windows: http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

    Mac: http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Mac

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    October 1, 2012

    Hello! I think that you confuse the D800 with the D600, Sudarshan.

    Also, if a file is not supported in Camera Raw, it won't be supported in the DNG converter either.

    Charles, do as R_Kelly suggested, go the menu bar, Help>Updates, or click on the Adobe logo on your menu bar on a Mac, or the system tray on a PC, to launch the Adobe updater, and you'll be good to go!

    sudarshan.t
    sudarshan.t
    Inspiring
    October 1, 2012

    Charles, I'm sorry I had mistakenly read your post title 800 as 600. My bad. Please follow Kelly's advice and you should be able to open your images.

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