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Participant
May 9, 2017
Answered

Cannot update Camera Raw plug in - older version is still appearing

  • May 9, 2017
  • 1 reply
  • 2518 views

Hello -

I have a new camera and my RAW files are appearing as icons and not opening in Photoshop and Bridge.  I get an error message in Photoshop taking me to an Adobe page. Cameras supported by Camera Raw  I updated the plug in and restarted machine. But I am still getting error message. I looked about Adobe Photoshop Camera Raw and the old plug in is appearing still, 9.1 and not 9.10.  I wanted to clear the old plug in out from system and and reinstall . But I cannot find the old plug in. Thanks

This topic has been closed for replies.
Correct answer JeffreyOD

CS6 only supports up to Camera Raw 9.1.1.

If you need a later version for your camera, you can either upgrade to Ps CC or use the free DNG Converter utility to convert your files to DNG before importing. You can find the DNG Converter 9.10 for Mac here:  http://supportdownloads.adobe.com/detail.jsp?ftpID=6129

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.10

1 reply

Inspiring
May 9, 2017

What version of Photoshop are you running?  What type of system?

Richard Southworth

Participant
May 9, 2017

Thanks for response.

Photoshop CS6   Version 13.0.6 on Mac using OS Sierra 10.12.4

JeffreyOD
JeffreyODCorrect answer
Participating Frequently
May 9, 2017

CS6 only supports up to Camera Raw 9.1.1.

If you need a later version for your camera, you can either upgrade to Ps CC or use the free DNG Converter utility to convert your files to DNG before importing. You can find the DNG Converter 9.10 for Mac here:  http://supportdownloads.adobe.com/detail.jsp?ftpID=6129

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.10