Canon EF lens correction data shifting color profile
Hi, I'm having a color managment issue with my Canon R5 & RF 24-70 lens. My editor/post processer of 7 years sends me jpegs that look washed out, missing reds, flat, etc. Everything looks good on her end and on my graphic designers end, so I figured it was my screeen (althougth all of us are on calibrated imacs, using the same color profiles, etc and same version of photoshop and bridge).For the first time in 20 years, I've gotten some complaints and comments from clients regarding the color. I recently started printing orders for clients and the prints match what I'm seeing on my screen (washed out colors, little to no reds, flat, etc) . Adobe escalated my case and said a senior tech would call me muliple times and never called. I finally spoke to Canon yesterday and they told me about an issue they are seeing some R5 or RF lens users involving adobe. I'm not techinical, so here's what I heard them say:
"Lens correction data is shifting color profile" and they recommend remoing the lens profle from Photoshop or adjusting defringing.
Any help would be appreciated. Thank you.
