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silvio zuccheri
silvio zuccheri
Participant
August 14, 2019
Question

Canon Power Shot G7X Mark II not recognized by Camera Raw 11.3.0.197

  • August 14, 2019
  • 2 replies
  • 433 views

ACR 11.3.0.197 does not recognize Canon Power shot GtX Mark II profile, can you help me? Thank you

Message was edited by: Sahil Chawla

    This topic has been closed for replies.

    2 replies

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    August 14, 2019

    Hi Silvio,

    That shouldn't be happening, let us help make this right.

    Could you please try reinstalling the Camera Raw plugin from here and let us know if it helps? Camera Raw plug-in installer

    Regards,
    Sahil

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    August 14, 2019

    Moved to Adobe Camera Raw​

    silvio zuccheri
    silvio zuccheriAuthor
    Participant
    August 14, 2019

    Hi ! I took a photo as a test to confirm the recognition of files generated by my Canon Power Shot G7X Mark II camera by the plug in 11.4

    I have installed the suggested Plug in (11_4).

    I still don't see the camera model (As it does when I use CanonPower Shot G9 camera) and as for the lens profile, ACR suggests: Canon EF-S 10-22mm f / 3.5-4.5 USM

    Attached screen photo with lens model chosen.

    This is good?

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