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bruceh98621512
Participant
October 19, 2017
Question

CC 2018 upgrade issues

  • October 19, 2017
  • 3 replies
  • 2941 views

After upgrading PS and Bridge I have the following problems.  PS has stripped all of my filters and Plug Ins, Bridge will no longer open files in Camera RAW and cursor key strokes no longer work.  If I open a RAW file in PS it seems to be reverting to an older version of Camera RAW.

I have to get everything working again and need to go back to the 2017 versions of the apps - what is the best procedure for doing this?

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    3 replies

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    ryanh60318940
    Participant
    October 27, 2017

    Good luck with installing the new "updated" bridge. Once i did, I have had several problems with it. First it will not go into full screen preview, in fact it is greyed out in the view menu. Next i cannot use the arrow keys to switch to the next thumbnail in filmstrip mode. In fact i can't even use the delete key to trash an image. I have to right click then select "Move to Trash". This program is a big steaming pile right now.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 27, 2017

    kglad links in reply #1 here https://forums.adobe.com/thread/2401701 may help

    --including links to recover older versions of programs after doing an update

    -and SOME direct zip links https://helpx.adobe.com/creative-cloud/kb/creative-cloud-apps-download.html

    K
    kellyo55784497
    Participant
    October 19, 2017

    I am having another issue with Adobe Bridge CC 2018. When I do a search, it will only show files from 2016 or earlier.

    Nothing from this year. And some searches that worked before, are no longer working. Like Searching for a file that contains "Cycle" in it. I have hundreds, but only 7 show up and even then, only the folders, not the thumbnails.

    JP Hess
    JP Hess
    Inspiring
    October 19, 2017

    You will probably need to move your plug-ins from the Plug-ins folder of the previous version of Photoshop. If you haven't done so, restart your computer and see if that helps with cursor keystrokes. Check your Creative Cloud application manager to see if there is an update to Camera Raw that needs to be installed.

      S
      SibyA
      Participant
      November 30, 2017

      Lots of my upgrade problems with opening PS files from bridge, running actions and PS finding previously opened files disappeared when I restarted my computer.

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