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Participating Frequently
December 20, 2008
Question

Color Problems with CS4 Upgrade

  • December 20, 2008
  • 59 replies
  • 27947 views
I recently upgraded to CS4 and have been experiencing the following problem. When I open an image from ACR to PS CS4 it looks absolutely nothing like it did in ACR. If I was to describe it, it would be that the image has an overall red tint when viewed in CS4. If I then save this image as a PSD file, and then open it in PS CS3 it matches the CS4 ACR image. So, what have I got set wrong in PS CS4 (which is still all of the default settings)?
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    59 replies

    Participant
    July 4, 2009

    I have a problem with CS4 but it is different. Colors shift substantially after the file is saved in TIFF, it never happened with CS3. After finishing editing in CS4 and saving the file in TIFF there is a significant shift in saturation and reddish color in a saved version.

    Per previous posts I checked the color settings and have Adobe RGB workspace.

    Any suggestions?  Thanks.

    Participant
    July 4, 2009

    Quark, I think we need more information. Are you saying that you save a TIFF in Photoshop, then if you close it and re-open it, on the same machine, same monitor, and same Photoshop, the colours change?

    Participating Frequently
    January 27, 2009
    Here is an answer from Adobe on this issue:

    "Yes, this is one of the possible known issues
    with more than one monitor and OpenGL. We are working to integrate
    multiple monitors with OpenGL to avoid these kinds of issues, but you
    will likely not see any improvements until the next version of
    Photoshop."
    Participating Frequently
    January 27, 2009
    Robert you're a genius! I was having the same problem with inaccurate colors on my second display, except that I was comparing colors in Lightroom to CS4. Turning off Open GL in Preferences worked. Thanks!

    Michael
    Ramón G Castañeda
    Inspiring
    January 9, 2009
    >but after I release the mouse it changes

    That's the precise instant when the monitor for that LaCie monitor gets applied to the image. While you're holding the mouse, you have the image being displayed on the LaCie with the wrong monitor profile from the Apple Cinema.

    Thank you for reporting that turning off OpenGL has worked for you too, Ray.
    Participating Frequently
    January 9, 2009
    Turning off OpenGL also worked for me.

    So, my primary monitor is an apple cinema, and the monitor I do all of my work on is a LaCie 526 (both are calibrated with a Gretag-Macbeth Eye-one).

    What is interesting is that the image opens in the primary monitor (the apple cinema) and it looks fine. I move it to the LaCie it initially looks dark/red but after I release the mouse it changes and looks identical to the image in ACR.

    So thanks Robert for the suggestion

    Ray
    Participating Frequently
    January 9, 2009
    Of course I relaunched PS.
    Ramón G Castañeda
    Inspiring
    January 8, 2009
    Did you relaunch Photoshop after turning off OpenGL?
    Participating Frequently
    January 8, 2009
    I glad it helped you guys out.
    In fact, maybe I'm a just little jealous.
    Turning OpenGL off made no difference here :-(
    August 13, 2009

    Hi - Haven't actually noticed until this week but we have exactly the same issue - but with jpegs as well(MacPros, Imac 24" and Macbook Pros running 10.5.7 or 10.5.8)....Tried the openGL trick and we can also confirm that in cs3 Photoshop or cs4 Bridge the image otherwise looks fine....We are running calibrated screens (but that is possibly irrelevant as the same image in each app on the one screen is visually different and bridge and photoshop are running the same colour settings)....I've gone right through proofing and colour settings just cant see where/why this is occuring - Didnt really want to turn off the open gl option either - was hoping to gain some speed from this....

    Participant
    August 30, 2009

    Add me to the list of people wasting time and money tracking down this bug.

    CS4, iMac as primary no profile (not worth the effort), profiled ACD, OpenGL enabled ---> loss of about 1/2 stop of exposure.  I too wanted to keep OpenGL enabled to help out the ol' iMac, and since I don't care about the profile on the iMac since it isnt good enough for color work anyway, I just assigned the ACD profile to the iMac and now its all good.  Come on Adobe, help us!!!

    andy

    Ramón G Castañeda
    Inspiring
    January 8, 2009
    Very interesting.
    Participating Frequently
    January 8, 2009
    Yup that works! I tried messing around with all the advanced settings but did not try that. Makes sense because this was a new feature in CS4.